Terms of Service

Copyrights & Trademarks. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.

    • for any direct loss;
    • for any indirect, special or consequential loss; or
    • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.Limitations of liability. Mylio (“Mylio”) will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

      These limitations of liability apply even if Mylio has been expressly advised of the potential loss.

  1. Acceptable use You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  2. No warranties. This website is provided “as is” without any representations or warranties, express or implied. Mylio makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Mylio does not warrant that:
    • this website will be constantly available, or available at all; or
    • the information on this website is complete, true, accurate or non-misleading.

    Nothing on this website constitutes, or is meant to constitute, advice of any kind.

  3. Modification. Company reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our web site. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.
  4. Breaches of these terms and conditions. Without prejudice to Mylio other rights under these terms and conditions, if you breach these terms and conditions in any way, Mylio may take such action as Mylio deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
  5. Variation. Mylio may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
  6. Severability. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
  7. Governing Law. This Agreement shall be governed in all respects by the laws of the United States of America and by the laws of the State of Washington. Each of the parties irrevocably consents to the exclusive personal jurisdiction of the federal and state courts located in Washington, as applicable, for any matter arising out of or relating to this Agreement, except that in actions seeking to enforce any order or any judgment of such federal or state courts located in Washington, such personal jurisdiction shall be nonexclusive.

Mylio SecureCloud Terms of Service

These Terms of Service ("Terms") apply to using Mylio's (“Company”) SecureCloud (“Service”) with your Mylio Photos+ (“Product”). Please read them carefully and let us know if you have any questions.

By using Mylio’s SecureCloud, you agree to be bound by these Terms. If you're using Mylio’s SecureCloud on behalf of an organization, you agree to these Terms on behalf of that organization.

Your Media Files

You can store files (for example photos, videos and documents) for backup and sync devices logged into your account with Mylio’s SecureCloud. The materials you upload to Mylio SecureCloud are yours and yours alone. You permit us to use that material solely to do what's necessary to provide our services, including storing and displaying those materials in the Mylio Photos application. We don't sell the files you store with us to third parties, and we don't use them for advertising purposes. We can disclose your files only in the limited circumstances described in our Privacy Policy.

Your Responsibilities

Your use of our services must comply with our Terms and applicable Mylio policies, as well as applicable laws, including export control laws and regulations, privacy laws, intellectual property laws, and other third-party legal rights. You are solely responsible for the development, content, and use of the files you upload to Mylio SecureCloud, and you assume all risks associated with them, including intellectual property or other legal claims. By storing files with Mylio’s SecureCloud, you represent that you have all necessary rights to store, use and, if applicable, publicize that material and that doing so does not conflict with, violate, or misappropriate any third-party legal rights, conflict with licenses you've granted to others, violate any applicable law or regulations, or any of our Terms or applicable Mylio policies. Our services will allow you to share your files with others as well as publish to the web, which is in your sole control and discretion. You are responsible for taking appropriate steps to secure and protect your Mylio account and your files, such as setting up and maintaining the proper configuration and use of our services. Please be careful about what files you choose to share. Mylio doesn't actively monitor the files you upload, download or share. However, we reserve the right, in our sole discretion, to remove files you store with Mylio SecureCloud and suspend your access to your account in the event we become aware that your use of our services or files violates any of Mylio’s Terms or applicable policies, or any applicable law and regulations, such as copyright infringement, we learn the material is patently unlawful, we know the material is malware or supports the distribution of malware, etc. We assume no liability for any content you or anyone else stores with Mylio SecureCloud. All of the information you provide as part of the account registration and setup and ongoing use of the account is accurate, complete, and authorized by the account holder.

Prohibited Activities

Mylio is dedicated to maintaining a secure and reliable service. We must adhere to the following prohibitions to ensure the best user experience. We reserve the right to suspend or terminate your account if you engage in any activities that violate these terms or our applicable policies:

  1. Compliance with Laws:
    • You must not engage in any activity that violates local, national, or international laws, regulations, ordinances, or directives.
  2. Harassment and Abuse:
    • You must not engage in behavior that is threatening, abusive, harassing, defamatory, tortious, or invasive of another person's privacy.
    • You must not harass, abuse, or mistreat Mylio employees, representatives, or agents acting on behalf of Mylio.
  3. Malware and Misuse:
    • You must not use Mylio's services to distribute, support, or promote malware, phishing schemes, spam, or other harmful activities.
    • You must not store or transmit content containing malicious software or code intended to disrupt, damage, or gain unauthorized access to any system or data.
  4. Child Exploitation:
    • You must not store, distribute, or access any content that involves child pornography or any material that exploits or abuses children. This includes content that is illegal under applicable laws and regulations.
  5. Interference with Services:
    • You must not interfere with Mylio's software, hardware, or equipment properly functioning. This includes disrupting network services or engaging in denial-of-service attacks.
    • You must not engage in any conduct that impairs or restricts others' use of or enjoyment of our services or that could harm Mylio or its users.
  6. Automated Access:
    • You must not monitor, copy, or extract material from Mylio's services using automated methods, such as scraping, harvesting, or other means, without prior written consent from Mylio.
    • You must not attempt to gain unauthorized access to Mylio's systems or data, including bypassing security measures or authentication protocols.
  7. Storage and Pricing Manipulation:
    • You must not circumvent or attempt to circumvent storage space limits or pricing structures established by Mylio, including attempting to evade any restrictions on usage or access.
  8. Intent and Use:
    • You must use Mylio's services in a way that is consistent with their intended purpose. Any use that is contrary to the services' designed functionality or purpose is prohibited.

Our Rights

We're always working to improve Mylio Photos software and Mylio SecureCloud service and improve our services, so weserve some rights. In our sole discretion, we may change, eliminate, or restrict access to our services at any time, with or without notice and modify, suspend, or terminate a user account. If you stop paying for our service or violate our Terms or applicable policies, we reserve the right to suspend or terminate your account and may delete your data. Mylio is not liable for any damages as a result of these actions.

Privacy

Our Privacy Policy governs our collection and use of your personal information. Please review those provisions, too. You represent to us that you have provided all necessary privacy notices and obtained all necessary consents. You are responsible for the storage and use of your files by applicable data privacy laws.

Security

We take Mylio SecureCloud's security very seriously. To protect your data, all files stored on Mylio SecureCloud are encrypted using industry-standard encryption protocols. This ensures that your files are secure and can only be accessed by authorized devices. Only devices that are logged into your Mylio SecureCloud account can decrypt and unlock your files.

For more information about our security measures and how they work, please refer to our Privacy Policy.

Age Requirement

Mylio SecureCloud is intended solely for users who are 13 years of age or older. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we become aware that an account has been created by or is being used by a child under the age of 13, we will take immediate steps to terminate that account and delete any associated information.

For more information on COPPA and its requirements, please visit the Federal Trade Commission’s page on the Children’s Online Privacy Protection Rule: COPPA Overview.

Payments and Storage Limits

Mylio SecureCloud provides various storage plans to suit your needs. If you exceed your storage limits, we will alert you via email or through notifications within the application.

If you do not reduce your storage usage within 7 days of exceeding your limit, your account will be automatically upgraded to the next higher hosting level. This ensures that you continue to have access to your data without interruption.

Adjusting Your Hosting Level

If you wish to lower your hosting level, you must first adjust your sync policy and clear your cache on Mylio Drive to bring your account utilization within 99% of your current plan level. Detailed instructions for adjusting your sync policy and clearing your cache are provided in the product manual.

Once your account utilization is within the specified limit, you can contact our support team or use the account management website to request a change to a lower plan.

Cancellation and Refund Policy

You may cancel your service during the 30-day refund period. If you cancel within this period, you will be refunded for any unused portion of your service, but you will be charged for the current month.

After the 30-day refund period, you can cancel your service at any time. Upon cancellation, you will be billed for the remainder of your current plan, but you will retain access to your data until the end of the billing cycle.

Using Mylio Products and Services in an Organization

If you set up Mylio Photos software or Mylio SecureCloud for a business, organization, or other group, you must operate your account in accordance with your group's policies. If you use a Mylio SecureCloud service set up by a group administrator, that administrator may have the ability to access, restrict, terminate, or remove information from your Mylio account.

Additionally, if you grant access to others to manage your Mylio account, those individuals may have the ability to delete or modify your storage settings. To manage and restrict this access, you can use the Spaces feature available in the Mylio Photos+ application. This feature allows you to control and limit how others interact with your data and settings, helping to ensure that your storage configurations are maintained according to your preferences.

Account Creation and Access

When you create a Mylio account, you must set your account credentials—an email address and a password you choose. You are responsible for accurately maintaining and safeguarding your account credentials. You must provide valid account credentials to log in to your account and access your files. Mylio is under no obligation to provide you access to your account or your files if you cannot provide the appropriate account credentials.

Cancelling and Deleting Your Mylio SecureCloud Account

You can cancel your Mylio SecureCloud service at any time by signing in to your account and removing Mylio Drive. This action will stop your Mylio SecureCloud subscription, and you will not be billed for future periods, except for any past-due amounts.

To cancel your Mylio SecureCloud service, follow these steps:

  1. Sign in to your Mylio account on account.mylio.com.
  2. Remove Mylio Drive from your account.

Once your service is canceled, your files will be removed from our servers during routine maintenance cycles. If you need the deletion of your files expedited, you can file a support request for priority processing.

Please visit our Help Center If you need assistance with canceling your service or managing your account. Or use a live chat feature to talk to a support representative.

When you cancel your Mylio SecureCloud service, your account information will remain accessible until you delete your account. If you choose to delete your account, all personal information, including your email address, will be permanently removed from our active system, and you will no longer have access to your account.

Disclaimers

Mylio SecureCloud is provided "as is" without any warranties, express or implied. Unless otherwise prohibited by law, Mylio disclaims all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement. (Some states don't allow these disclaimers, so this provision might not apply to you.)

Limitation of Liability

To the fullest extent allowed by law, Mylio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use goodwill, or other intangible losses resulting from (A) your access to, use of, inability to access, or inability to use Mylio; (B) any third party conduct or content on Mylio, including any defamatory, offensive, or illegal conduct of third parties; or (C) any unauthorized access, use, or alteration of your content. (Some states don't allow these limitations, so this provision might not apply to you.)

Arbitration and Opt-Out

We'd like to resolve any disputes fairly and quickly. If you have any issues with Mylio, please contact us, and we'll work with you in good faith to resolve the matter.

Class Action and Trial Waiver

You and Mylio agree that each party may bring disputes against the other only in an individual capacity and not on behalf of any class of people. You and Mylio agree not to participate in a class action, a class-wide arbitration, claims brought in a representative capacity, or consolidated claims involving another person's account. You and Mylio agree not to combine a claim subject to arbitration under this agreement with a claim that is not eligible for arbitration under this agreement. You and Mylio agree to waive the right to a trial by jury for all disputes.

Indemnification

You agree to indemnify, defend, and hold harmless Mylio from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of any claim by a third party against Mylio and its affiliates regarding (a) files stored with us by you or your users, (b) your domains, or (c) your or your users’ use of Mylio in violation of these terms.

Governing Law and Jurisdiction

These Terms will be governed by the laws of the State of Washington, except for its conflict of laws principles.

Entire Agreement

These Terms, our Privacy Policy constitute the entire agreement between you and Mylio. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

No waiver of any provision of these Terms shall be a further or continuing waiver of that term. Mylio's failure to assert any right or provision under these Terms does not constitute a waiver of that right or provision.

Modification

The Terms may be modified from time to time. We will notify you if we make changes that we believe will substantially alter your rights. If you continue to use Mylio SecureCloud or other Mylio products after modifications of the Terms, you agree to accept such changes.