Tag
getting started

Importing from an External Drive

Mylio can utilize external drives in multiple ways with your Mylio Library. This includes importing photos from your external drive to your machine, displaying the photos on your external drive without copying them to your machine or even protecting the...

Importing Facebook Photos

Importing your photos from Facebook is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Facebook Album import will copy any photos that you want from your Facebook albums directly...

Importing Flickr photos

Importing your photos from Flickr is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Flickr import tool will copy your public photos directly into the Mylio Library from your...

Importing iPhoto Library Photos

Mylio makes moving your entire iPhoto Library quick and easy. Mylio’s iPhoto import tool includes the ability to import the vast majority of information found within your iPhoto Library. For a complete list of what is and what is...

Importing Google Photos and Picasa Photos

Importing from Google services like Picasa or Google Photos is easy with Mylio’s Google import tool. This tool allows you to select any album that is stored in Picasa on the web or Google Photos for import to Mylio....

Importing Photos From iOS Camera Roll

When first logging into Mylio on your iOS device (iPhone, iPad, or iPod Touch), you will be asked if you would like to import your device’s Camera Roll. The Camera Roll includes any photos that you have taken with...

Importing Photos From Media Library On Android

When first logging in to Mylio on your Android device you will be asked if you would like to import your device’s Media Library. The Media Library includes any photos that you have taken with your Android device or...

Importing Photos From a Camera or SD Card

Mylio will automatically detect if a camera or SD card has been plugged into your system. Once detected, the import option for your device will open automatically.  If a camera or SD is connected and you are not prompted...

Adding Additional Devices

Mylio is designed to keep all of your photos with you on all of your devices all of the time. This means that getting Mylio installed on all of your devices is an integral part of the Mylio experience....

Protecting Media to Google Drive

Mylio allows you to protect your photos to the cloud by protecting your library with Google Drive. Once this feature is enabled, any media within your Mylio Library will automatically be protected to Google Drive. If your device is lost,...

Understanding Album View

What Are Albums? Albums are a unique way for you to sort, store, and organize your photos within Mylio. When adding photos to albums, you are not duplicating the image but only referencing the original file. This means you...

Understanding Calendar View

Mylio’s Calendar view is a unique, fun, and powerful way to view and locate your photos. Calendar view, unlike Albums view and Folders view, is primarily an automated view that populates based on the metadata of your photos. This means...

Set Folder, Album, or Event Cover

Keeping your photos organized is easy when you know what to expect when opening a folder, album, or event. This makes setting the cover image not only fun but also important in making your library easily navigable. When setting...

Importing Photos Individually or In Groups

  Mylio’s import options are designed to work with your current folder structure. Mylio does, however, allow for you to import individual or loose photos directly without using the Import menu. Open Mylio. Outside of Mylio, locate the photos...

Using the Mylio Setup Wizard

When opening Mylio for the first time on a computer, you will be guided through setting up the application. The Mylio setup wizard can help you ensure that Mylio is properly configured. Signing In To get started with the...

An Overview of Mylio’s Interface

Mylio’s interface is designed to be easily navigable and highly functional...

The Details Panel

Complete control over your photos can be found within Mylio’s Details Panel...

The Quick Actions Bar

Mylio’s Quick Actions Bar gives you one-click or one-tap access to tools that you may need to access often. The Quick Action Bar can be seen at the right side of Mylio when the Details panel is closed and...

The Rating Bar

 The Rating Bar in Mylio makes it easy to keep your photos organized. Use these tools to visually tag your photos into different categories. The Rating Bar can be opened easily by selecting the label/tag icon from the Quick Actions...

Coming from Apple Photos

If you are currently using or have previously used Apple’s Photos application for macOS you may notice that some terms and features are slightly different in Mylio. Albums in Photos are very similar to albums in Mylio, they can contain...

Coming from iPhoto

If you are currently using, or have previously used iPhoto, you may notice that some terms and features are slightly different in Mylio. Albums in iPhoto are very similar to albums in Mylio, they can contain photos from several locations...

Coming from Aperture

If you have previously or are currently using Aperture you may notice that some terms and features are slightly different in Mylio. Albums in Aperture are very similar to albums in Mylio, they can contain photos from several locations...

Coming from Lightroom

If you have previously, or currently, use Adobe Lightroom to manage your photos, you may notice that some terms and features are slightly different in Mylio. Collections in Lightroom are very similar to albums in Mylio, they can contain photos...

Setting Up Mylio for Multiple Users on One Mac or PC

Mylio is designed to run as a single instance of your library on each machine, this means there can not be multiple Mylio libraries within the same user on a single machine. If you would like to run multiple copies of...

Mylio Quick Start Guide

Click here to download a printable version of this guide. Meet Mylio. The new home for all of your photos is as fun to learn as it is to use. We’ll walk you through the first steps of getting...

Emailing Photos on a Computer or Tablet

Sharing your memories with friends and family is a great way to keep in touch. Luckily, Mylio makes emailing your photos easy, directly from within the Mylio application. Open Mylio and select the photo(s) you would like to share....

Exporting Photos to Facebook on a Computer or Tablet

Facebook allows you to share your photos and videos to a large number of people quickly. Mylio makes it easy to share your memories to Facebook directly from within the Mylio application. With Mylio, you can share a single image, a...

Emailing Photos on a Phone

Mylio makes sharing your photos to your family and friends via email simple. In just a few taps, you can share any photo in your Mylio Library. Open Mylio and select the photo(s) you would like to share. You...

Sharing Photos to Facebook on a Phone

As part of Mylio’s mobile interface, you can seamlessly interact with your Facebook mobile application. Sharing your photos on Facebook allows you to easily share your favorite photos via the web. In order for you to export your photos...

The Menu Bar

While most everything can be changed from Mylio’s interface, there are some controls that are specific to the macOS or Windows versions of Mylio. These options are generally found within Mylio’s menu bar. The menu bar in Mylio works...

Auto-File Renaming

Mylio can quickly rename all of your files for your based off of file metadata...

The Mylio Dashboard

The Mylio Dashboard is your one view to fully understand everything about your Mylio Library. From your library’s media count to your device’s sync status, the Mylio Dashboard is full of fun and practical information to help you keep...

The Search Bar

Searching for photos, videos, folders, albums, or just about anything is easy in Mylio...

Troubleshooting: Corrupt or Unsupported Files

In some cases, Mylio may report that images being imported or corrupt or unsupported. While this may happen for a variety of reasons, it is important to understand if the issue is Mylio related or file related, and how...

What’s New in Mylio?

We’ve released an update to Mylio bringing several new features as well as adding some stability improvements. See your photo library in a whole new way! Mylio features a brand new user interface highlighting the best ways to edit...

Mylio for iOS Taking Up Large Amount of iCloud Space

With iCloud, Apple allows you to protect your Mylio application, including Previews and Thumbnails, directly to the cloud. This is helpful if your iOS device is lost or stolen. However, doing so may cause Mylio to take up more...

The View Menu

The View menu allows you to change how your photos are viewed in Mylio’s main viewing area. The View menu has different options depending on what View you’re currently in. Below, you can select any View to see some...

The Mylio Clipboard

The Mylio Clipboard allows you to quickly and easily store photos temporarily for moving between folders, albums, or other views. Opening the Mylio Clipboard is easy – simply select the Show Mylio Clipboard icon at the bottom of the Quick...

Tips for Getting the Most Out of Mylio

Tips for the beginner, moderate, or expert Mylio user.

Auto-Folder Organizing

Organizing your files by hand can be time consuming and tedious. Luckily with Mylio you can have your photos' metadata scanned and split into folders automatically...

The Actions Menu

The Actions menu is an easy to find menu that dynamically changes based off of your view and selection. The Actions menu will include popular commands like move, delete, and add to album. This article will discuss some of...

Troubleshooting: Countries Where Mylio is Available

Mylio is currently available in over 40 countries across the globe. A full list of countries where Mylio is available can be found below: Argentina Australia Austria Belgium Bulgaria Chile China Croatia Cyprus Czech Republic Denmark El Salvador Estonia Finland...

Troubleshooting: Mylio System Requirements

Mac Mavericks (10.9+) Yosemite (10.10+) El Capitan (10.11+) Sierra (10.12+) High Sierra (10.13+) Mojave (10.14) Windows  Windows 7 (Requires Windows 7 Service Pack 1) Windows 8 Windows 8.1 Windows 10 iOS iOS 9 iOS 10 iOS 11 iOS 12...

Mylio and CaptureOne

As of this time, Capture One is not part of our import, export or editing process. The interoperability between both applications would have to be on the file system level. With that being said, changes made to a local...

What is Mylio?

Mylio is photo organizing and management application that puts all your digital images at your fingertips — from any of your mobile or desktop devices, anytime. Even when you’re not connected to the internet. Consolidate. Mylio will clean up...

Troubleshooting: File Type Support

Mylio supports a wide range of photo, video, and document formats. The table below outlines if a file type is supported and its level of compatibility. File types can have five levels of compatibility: Import: These file types can be imported into...

Troubleshooting: Password Policy

Using secure passwords are the best way of keeping your photos and data in Mylio safe. Mylio has specific password guidelines to ensure the safety of your photos: Passwords must contain at least six characters, including one upper case...

Troubleshooting: Reset Mylio password

We all forget a password every now and then. Don’t worry. Resetting the password for your Mylio account is easy. Navigate to Mylio.com and select Sign In at the top right of the page. Select Forgot Password? under your...

Troubleshooting: Mylio and Privacy

Here at Mylio we take privacy seriously. From your name and email to your photographs, we work hard to ensure that your information is safe.  When discussing privacy with our users, the conversation often turns to the cloud. A...

Fixing Red Eye

Red-eye removal helps you edit your images when flash, or light in an image has created the effect of your subject having red eyes. Select the image that you want to fix and open the Edit section of the Details...

Troubleshooting: Updating Mylio

Keeping Mylio up to date means that you always have the newest features and tools at your fingertips. If an update for Mylio is available, you will be prompted to install the update automatically. If you decline to update...

Troubleshooting: Using Mylio with iCloud Photo Library

iCloud Photo Library, the photo-syncing system by Apple, is known to make changes to your photo library that may cause issues within Mylio. Users who have turned on iCloud Photo Library’s “Optimize” option have reported compatibility issues ranging from error messages to black...

Remove vs. Delete

Mylio is a powerful tool that gives you direct control over your file system. Because of this, it is important to know the difference between removing a file and deleting it. Removing a folder in Mylio will remove the...

Troubleshooting: Mylio Running Slowly or Causing Other Processes to Run Slowly

If Mylio is running slowly or causing other applications on your machine, toggling on Better Performance may help. By selecting Better Performance Mylio makes behind-the-scenes changes as well as minor animation changes that may increase performance. This option may...

Managing Mylio Account Details

Your Mylio account details can be accessed by selecting Sign In at the top right of www.mylio.com. Here, you can log in with your Mylio email and password or by using Facebook if you have signed up for Mylio using...

Downloading and Installing Mylio on Your Computer

Downloading and installing Mylio for your Windows or Mac OS X computer.

Downloading and Signing Up for Mylio On Your Mobile Device

This article will walk you through how to download and sign up for Mylio on your mobile device such as an iPhone, iPad, or Android device. Open the App Store on your device. In the App Store, tap on Search or...

Troubleshooting: Unable to Sync Photos Between Devices

Mylio will transfer photos and edits between your devices whether you’re syncing just Thumbnails, Previews, or Originals. If your devices are not receiving or sending photos and edits to your other devices, follow the steps below and you should...

Toggle Scrollbars On or Off

By default, Mylio has scrollbars turned on for Windows computers. However, you can easily toggle these scrollbars on or off within Mylio’s settings. Select Settings from Mylio’s View menu. Open Appearance settings from within the Settings menu. Toggle on...

Open Photos in Mylio from Other Apps on iOS

Some iOS apps will allow you to send photos directly to Mylio for iOS. This allows you to save images, videos, and PDFs into Mylio without the file needing to be available in your Camera Roll. Once imported, the...

Signing Up for Mylio with Facebook

When signing up for Mylio for the first time, you can choose whether to create a Mylio account with your email and creating a password or by signing up using your Facebook credentials. Signing up using Facebook allows you...

Understanding Map View

Mylio’s Map view is a beautiful and informative way of organizing your photos. Your photos will be pinned on a map of Earth, outlining all of the locations where you’ve taken photos and how many photos you have in...

Troubleshooting: Blank Black or Gray Squares In Mylio

When first using Mylio, or while adding new photos to Mylio, you may see blank black or gray squares (called ghost images) in place of your photos. This happens if Mylio has not fully synced and is still receiving...

Troubleshooting: Signing in With a Different Facebook / Social Account

Open Mylio and select Settings from the View menu. Select Account settings. Locate the “Clear Access” buttons found within this panel for Flickr, Facebook, Google, and Amazon. Mylio uses your web browser’s cache and cookie system to hold the...

Troubleshooting: How to Reset Educational Messages

In some instances, Mylio may display educational messaging to help you better understand a feature you have selected. These messages are viewable one time and, when dismissed, will not be shown again. If you wish to reset educational messaging...

Troubleshooting: Understanding Mylio’s Advanced Setup Options

When signing into Mylio for the first time some users may wish to alter some of Mylio’s automatic setup options. While importing, you’ll be given the option to utilize Mylio’s advanced options. Location of Mylio Folder – Select the location...

Error Message: “You have reached your photo limit”

Each Mylio plan allows for a specific number of photos to be imported into the system. If you have reached that number, you may need to a different Mylio plan in order to import additional photos. You can learn more...

Keyboard Shortcuts Master List

A list of keyboard shortcuts found within the Mylio application for both Windows and Mac devices.

Mylio Feature Comparison

Learn all about the differences in each of the Mylio plans to find the perfect home for you and your photos...

New to Photo Management Software

Welcome to Mylio! The new home for all of your photos, videos, media, and more. Mylio helps you organize, edit, protect, and share all of your memories quickly and easily – from any device. If this is your first...

Mylio Cost and Plans

Mylio has plans for every different kind of photographers – from professional to the designated family historian. Whether you run your entire business with Mylio or you’re a passionate everyday photographer, Mylio has the right plan for you. Below is...

Signing In to Mylio

Signing in to Mylio is the same, whether it’s on your phone, tablet, PC, or Mac computer. Launch Mylio by double-clicking the app on your computer or by tapping the app on your phone. Sign in by using the...