Tag
getting started

Mylio for iOS Taking Up Large Amount of iCloud Space

With iCloud, Apple allows you to protect your Mylio application, including previews and thumbnails, directly to the cloud. This is helpful if your iOS device is lost or stolen. However, doing so may cause Mylio to take up more...

The Library Statistics Menu

Mylio’s Library Statistics view is a great way to see in-depth information about your library health and content. The Library Statistics panel can show you an assorted array of information, including… Devices and device health File types Camera used...

Understanding Places View

Many cameras, including cell phones, will include GPS data in the photo’s metadata. This makes it easy to know just where the photo was taken, and provides a valuable, and automatic, way for you to sort your photos. Mylio’s...

Troubleshooting: Using Android’s Adoptable Storage with Mylio

Note: This process will link the SD Card to your Android device, and it will not be able to be used with other devices. Note: Some Android devices will not support “Adoptable Storage” and will not display the settings...

What’s New in Mylio?

Welcome to the Eclipse edition of Mylio! Now that the sun and moon have stopped fraternizing we can get back to delivering the newest version of Mylio to you! This version of Mylio is an intermittent release focused on fixing a...

An Overview of Interface

Mylio’s interface is designed to be easily navigable and highly functional...

Mylio Quick Start Guide

The new home for all of your photos is as fun to learn as it is to use. We’ll walk you through the first steps of getting your photos imported, protected and on all of your devices.

Importing from an External Drive

Mylio can utilize external drives in multiple ways with your Mylio Library. This includes importing photos from your external drive to your machine, displaying the photos on your external drive without copying them to your machine, or even protecting...

An Overview of Mylio’s Mobile Interface

Note: Some of the information on this page may be relevant only to paid Mylio subscribers. Learn more about the benefits of upgrading your Mylio account here. Mylio’s interfaces are designed to be easily navigable and highly functional. Both...

The Navigation Panel

Mylio’s Navigation Panel is designed to primarily adjust the view of the center panel...

The Details Panel

Complete control over your photos can be found within Mylio’s Details Panel...

Importing Lightroom Photos

Importing your Lightroom photos into Mylio is easy and allows for expansive interoperability between the two applications...

Understanding the Device Map

Mylio’s Device Map is a simple but powerful panel that allows you to see the status of all of your devices in a single window. Although a simple view, the Device Map contains a lot of information and options… Locating...

The Ratings Bar

Rating Photos in Desktop View  The rating bar in Mylio makes it easy to keep your photos organized. Use these tools to visually tag your photos into different categories. The rating bar can be opened easily by selecting the...

The Menu Bar

While most everything can be changed from the interface on Mylio, there are some controls that are specific to the Mac or Windows versions of Mylio. These options are generally found within Mylio’s menu bar. The menu bar in...

Adding Additional Devices

We’ve designed Mylio so that you can easily take your photos with you wherever you go. This means that installing Mylio on all of your devices is an integral part of the Mylio experience. Mylio can be installed on...

Troubleshooting: Countries Where Mylio is Available

Mylio is currently available in over 40 countries across the globe. A full list of countries where Mylio is available can be found below… Argentina Australia Austria Belgium Bulgaria Chile China Croatia Cyprus Czech Republic Denmark El Salvador Estonia Finland...

The Search Bar

Searching for photos, videos, folders, albums, or just about anything is easy in Mylio...

Troubleshooting: Mylio System Requirements

Operating System Requirements Mac Mavericks (10.9+) Yosemite (10.10+) El Capitan (10.11+) Sierra (10.12+) Windows  Windows 7 (Requires Windows 7 Service Pack 1) Windows 8 Windows 8.1 Windows 10 Windows 10 Anniversary Edition iOS iOS 9 iOS 10 Android Please note:...

Importing Facebook Photos

Importing your photos from Facebook is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Facebook Album import will copy any photos that you want from your Facebook albums directly...

Mylio and CaptureOne

As of this time, Capture One is not part of our import, export or editing process. The interoperability between both applications would have to be on the file system level. With that being said, changes made to a local copy...

Known Issue: SD Cards Not Supported On Android Devices

Some Android users would like to be able to utilize external storage for their Mylio Library on their Android devices. At this time Mylio is not compatible with SD cards and must be stored internally on the device. Mylio is...

Tips for Getting the Most Out of Mylio

Tips for the beginner, moderate, or expert Mylio user.

Protecting Media to Google Drive

Note: This is a premium feature available to paid Mylio subscribers. Learn more about the benefits of upgrading your Mylio account here. Mylio allows you to easily protect your photos to the cloud by backing up your library with Google Drive....

Set Folder or Album Cover

Keeping your photos organized is easiest when you know what to expect when opening a folder or album. This makes setting the cover image for a folder not only fun, but important in making your library easily navigable. When...

Troubleshooting: File Type Support

Mylio supports a wide range of photo, video, and document formats. The table below outlines if a file type is supported and its level of compatibility. File types can have five levels of compatibility… Import: These file types can be imported into...

Importing Flickr photos

Importing your photos from Flickr is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Flickr import tool will copy your public photos directly into the Mylio Library from your...

Troubleshooting: Password Policy

Using secure passwords are the best way of keeping your photos and data in Mylio safe. Mylio has specific password guidelines to ensure the safety of your photos: Passwords must contain at least six characters, including one upper case...

Troubleshooting: Reset Mylio password

We all forget a password every now and then. Don’t worry. Resetting the password for your Mylio account is easy. Navigate to Mylio.com and select ‘Sign In‘ at the top right of the page Select ‘Forgot Password?’ at the...

Troubleshooting: Mylio and privacy

Here at Mylio we take privacy seriously. From your name and email to your photographs, we work hard to ensure that your information is safe.  When discussing privacy with our users, the conversation often turns to the cloud. A...

Fixing Red Eye

Red-Eye removal helps you edit your images when flash, or light in an image has created the affect of your subject having red eyes. Select the image that you want to fix and open the edit panel Zoom in large...

Understanding Album View

What Are Albums? Albums are a unique way for you to sort, store, and organize your photos within Mylio. When adding photos to albums, you are not duplicating the image but only referencing the original file. This means you...

Troubleshooting: Updating Mylio

Mac / Windows Keeping Mylio up to date means that you always have the newest features and tools at your finger tips. If an update for Mylio is available, you will be prompted to install the update automatically. If...

Importing iPhoto Library Photos

Mylio makes moving your entire iPhoto Library into the Mylio system quick and easy with the full iPhoto migration tool. Mylio’s iPhoto migration tool includes the ability to bring over the vast majority of information found within your iPhoto...

Troubleshooting: Using Mylio with iCloud Photo Library

iCloud Photo Library, the photo-syncing system by Apple, is known to make changes to your photo library that may cause issues within Mylio. Users who have turned on iCloud Photo Library’s “Optimize” option have reported compatibility issues ranging from error messages to black...

Sync Panel Options

The Sync Panel is integral to understanding how to sync across devices, protection, and storage management within your Mylio system...

Setting Up Mylio for Multiple Users On One Mac or PC

Mylio is designed to run as a single instance of your library on each machine, this means there can not be multiple Mylio libraries within the same user on a single machine. If you would like to run multiple copies of...

Search vs. Filter

Mylio allows for two different types of searches to assist in finding the best possible result for your search...

Emailing Photos On a Computer

Sharing your memories with friends and family is a great way to keep in touch. Luckily, Mylio makes emailing your photos easy, directly from within the Mylio application. To share a photo in Mylio… Open Mylio and select the...

Importing Google Photos and Picasa Photos

Importing from Google services like Picasa or Google Photos is easy with Mylio’s Google import tool. This tool allows you to select any album that is stored in Picasa on the web or Google Photos for import to Mylio....

Troubleshooting: Mylio Running Slowly or Causing Other Processes to Run Slowly

If Mylio is running slowly or causing other applications on your machine, toggling to ‘Better Performance’ may help. By selecting ‘Better Performance’ Mylio makes behind-the-scenes changes as well as minor animation changes that may increase performance. This option may...

Importing Photos From iOS Camera Roll

When first logging in to Mylio on your iOS device (iPhone, iPad, or iPod Touch), you will be asked if you would like to import your device’s Camera Roll. The Camera Roll includes any photos that you have taken...

Managing Mylio Account Details

  Your Mylio account details can be accessed by selecting “Sign In” at the top right of www.mylio.com. Here you can login with your Mylio email and password or using Facebook if you have signed up for Mylio using...

Importing Photos From Media Library On Android

When first logging in to Mylio on your Android device you will be asked if you would like to import your device’s Media Library. The Media Library includes any photos that you have taken with your Android device, or...

Importing From Storage Cards

Mylio will automatically detect and allow you to import from storage cards that are attached to your computer either directly or through a USB dongle. Importing photos from storage cards is easy… Insert your storage card directly into your...

What is Mylio?

Mylio is photo organizing and management application that puts all your digital images at your fingertips — from any of your mobile or desktop devices, anytime. Even when you’re not connected to the internet. Consolidate. Mylio will clean up...

Custom Sync Settings

Custom sync preferences can be used in a variety of ways. For instance, you can set all media rated 5 stars to sync original photos...

Downloading and Installing Mylio On Your Computer

Downloading and installing Mylio for your Windows or Mac OS X computer.

Adjusting Folder and File Sync Policies

Mylio allows for you to select whether you would like to sync thumbnails, previews, originals for specific files or folders...

Exporting Photos to Facebook On a Computer

Facebook allows you to share your photos and videos to a large number of people quickly. Mylio makes it easy to share your memories to Facebook directly from within the Mylio application. With Mylio, you can share a single image, a...

Downloading and Signing Up for Mylio On Your iPhone, iPad, or iPod Touch

Download and sign up for Mylio on your mobile device, such as an iPad or iPhone.

Troubleshooting: Unable to Sync Photos Between Devices

Mylio will transfer photos and edits between your devices whether you’re syncing just  thumbnails, previews, or full originals. If your devices are not receiving or sending photos and edits to your other devices, follow the steps below and you...

The View Menu

The view menu allows you to change specifics about the center panel of Mylio. It can contain different information depending on your view, but let’s talk about its functions while in Folder view. Sort by – sort your photos...

The Mylio Clipboard

The Mylio Clipboard allows you to quickly and easily store photos temporarily for moving between folders, albums, or views. Opening the Mylio Clipboard is easy – simply select the ‘Show Mylio Clipboard’ icon at the bottom of Mylio, or begin to...

The Actions Menu

The actions menu is an easy to find menu that dynamically changes based off of your view and selection. The actions menu will include popular commands like move, delete, and add to album. Select All – select all images...

Toggle Scrollbars On or Off

By default, Mylio has scrollbars turned on for Windows machines and off for Mac machines. However, you can easily toggle these scrollbars on or off within Mylio’s settings. Select ‘Settings’ from the Navigation Panel of Mylio. Select ‘Appearance’ from within...

Importing Photos From a Camera

Mylio will automatically detect and allow you to import directly from a camera that is attached to your computer. Importing photos from cameras is easy… Connect your camera directly to your computer. Open Mylio and select ‘Import’ from the...

Open Photos in Mylio from Other Apps on iOS

Some iOS apps will allow you to send photos directly to Mylio for iOS. This allows you to save images, videos, and PDFs into Mylio without the file needing to be available in your camera roll. Once imported, the...

Importing Photos Individually or In Groups

Mylio’s import options are designed to work with your current folder structure. Mylio does, however, allow for you to import individual or loose photos directly into it without using the import menu. Open Mylio Outside of Mylio, locate the...

Downloading and Signing Up for Mylio On Your Android Device

This article will walk you through how to download and sign up for Mylio on your Android device. Tap on the Play Store on your device. In the Play Store, tap on the search bar on the home page...

Signing Up for Mylio With Facebook

When signing up for Mylio for the first time, users can choose whether to create a Mylio account by using their email and creating a password, or by signing in using their Facebook credentials. Signing in using Facebook allows...

Sharing Photos On Your Android Device

In Mylio you can share your photos, folders, albums, and videos using the built in Android sharing options. This makes it convenient to email photos, text message photos, or upload them directly to Google Drive. Using the Android share...

Understanding Calendar View

Mylio’s Calendar View is a unique, fun and powerful way to view and locate your photos. Calendar view, unlike Albums and Folders, is primarily an automated view that populates based off of the metadata of your photos. This means you...

Auto-File Renaming

Mylio can quickly rename all of your files for your based off of file metadata...

Auto-Folder Organizing

Organizing your files by hand can be time consuming and tedious. Luckily with Mylio you can have your photos' metadata scanned and split into folders automatically...

Troubleshooting: Blank Black or Gray Squares In Mylio

When first using Mylio, or while adding new photos to Mylio, you may see blank black or gray squares (called ghost images) in place of your photos. This happens if Mylio has not fully synced and is still receiving...

Using the Mylio Setup Wizard

When opening a new copy of Mylio on a computer, you will be guided through setting up the application. The Mylio setup wizard can help you ensure that Mylio is properly configured. Signing In To get started with the...

Troubleshooting: Signing in With a Different Facebook / Social Account

Mylio uses your web browser’s cache and cookie system to hold the username and password for your social accounts. If you would like to sign in using a different account you can do so by clearing the cache for your operating...

Emailing Photos On iOS

Mylio on iOS makes sharing your photos to your family and friends via email simple. In just a few taps, you can share any photo in your Mylio Library. To email photos in Mylio on iOS… Open Mylio and select...

Sharing Photos to Facebook On iOS

As part of Mylio’s mobile interface, you can seamlessly interact with your Facebook iOS application. Sharing your photos to Facebook allows you to easily share your favorite photos via the web. Please note: a maximum of 30 photos can...

Troubleshooting: How to Reset Educational Messages

In some instances, Mylio may display education messaging to help you better understand a feature you have selected. These messages are viewable one time and, when dismissed, will not be shown again. If you wish to reset educational messaging...

Troubleshooting: Understanding Mylio’s Advanced Setup Options

When signing into Mylio for the first time some users may wish to alter some of Mylio’s automatic setup options. Before signing in, advanced users are given an opportunity to do so by clicking the gear icon in the...

Error Message: “You have reached your photo limit”

Each Mylio plan allows for a specific number of photos to be imported into the system. If you have reached that number, you may need to a different Mylio plan in order to import additional photos. You can learn more...

Keyboard Shortcuts Master List

A list of keyboard shortcuts found within the Mylio application for both Windows and Mac devices.

Mylio Feature Comparison

Learn all about the differences in each of the Mylio plans to find the perfect home for you and your photos...

Understanding Mylio for Android

Mylio for Android is a fully featured version of Mylio that gives you all of the benefits that Mylio has to offer, all for free. Unlike other devices, Android devices offer… Up to 12 Android devices or as many Android...

Remove vs. Delete

Mylio is a powerful tool that gives you direct control over your file system. Because of this, it is important to know the difference between removing a file and deleting it. Removing Removing a folder in Mylio will remove...

Coming from Apple Photos

If you’ve previously, or are currently using Apple’s Photos application for Mac OS X you may notice that some terms and features are slightly different in Mylio. Albums in Photos are very similar to Albums in Mylio, they can...

Coming from iPhoto

If you are currently using, or have previously used iPhoto, you may notice that some terms and features are slightly different in Mylio. Albums in iPhoto are very similar to Albums in Mylio, they can contain photos from several locations...

Coming from Aperture

If you have previously or are currently using Aperture you may notice that some terms and features are slightly different in Mylio. Albums in Aperture are very similar to Albums in Mylio, they can contain photos from several locations...

Coming from Lightroom

If you have previously, or currently, use Adobe Lightroom to manage your photos, you may notice that some terms and features are slightly different in Mylio. Collections in Lightroom are very similar to Albums in Mylio, they can contain photos...

New to Photo Management Software

Welcome to Mylio! The new home for all of your photos, videos, media, and more. Mylio helps you organize, edit, protect, and share all of your memories quickly and easily – from any device. If this is your first...

Mylio Cost and Plans

Mylio has plans for different kinds of photographers and their needs. Whether you run your entire business off Mylio or you’re a passionate everyday photographer, Mylio has the right plans for you. Below is a list of plans that...

Importing Photos from the Picasa Application

This article will walk you through exporting your images from the Picasa application while preserving as much of your current organization, edits, and metadata as possible. If you have transitioned to Google Photos or do not use the Picasa...

Signing Into Mylio

Signing into Mylio is the same, whether it’s on your phone, tablet, PC or Mac computer. First: launch Mylio by double clicking the application or by tapping the app on your phone. Now that it’s open, you can sign in...

Understanding Last Import View

The “Last Import” feature allows you to quickly access your most recent import on one of your Mylio devices, allowing you to begin organizing and editing quickly and efficiently... ..