Error Message: C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtensions… is either not designed to run on Windows or it contains an error

Windows 10 may display the error message:

“C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension_1.0.2512.0_x64_8wekyb3d8bbwe\x64\hevcdecoder_store.dll is either not designed to run on Windows or it contains an error. Error status 0xc0000428”

if you are attempting to import HEVC video files into Mylio on a Windows 10 device. This error is due to a problem with a Windows component where an HEVC video file is not able to be properly decoded.

This error prevents HEVC files from properly playing on Windows devices, and thus Mylio is not able to view or play the file.

This Windows component is not controlled by Mylio. We expect this issue to be resolved in a future Windows update.

 

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