Error Message: “The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer” on Windows

Some Windows users may receive the error message “The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.” when launching Mylio.

Windows 7

If you receive this error message it may be because you have not installed Windows updates, including Windows 7 Service Pack 1. Please run updates on your machine and attempt to launch Mylio again.

If your issue is not addressed by running updates, please attempt to install this specific update for Windows 7.

Windows 10

The update needed for Windows 10 can be downloaded directly from this link.

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