Tag
import

Troubleshooting: Videos have thumbnails for unrelated media

In managing your library, Mylio will stack files that are in the same folder. This is great when a RAW image has a JPG associated with it as Mylio will display these two photos as one picture. However, in...

Troubleshooting: Importing Apple Photos, iPhoto or Aperture Libraries to a Computer That Does Not Have Enough Internal Storage

If you’re an iPhoto, Photos or Aperture user and transitioning to Mylio, you may find that you do not have enough space on your internal drive to fully import your library. Since Mylio requires that you copy the images...

Importing with Copy Folders

Mylio has a variety of Import options that will bring your photos into the Mylio Library...

Mylio Quick Start Guide

The new home for all of your photos is as fun to learn as it is to use. We’ll walk you through the first steps of getting your photos imported, protected and on all of your devices.

Importing from an External Drive

Mylio can utilize external drives in multiple ways with your Mylio Library. This includes importing photos from your external drive to your machine, displaying the photos on your external drive without copying them to your machine, or even protecting...

Import with Source Folders

Importing photos into Mylio using the ‘Source Folders’ command is a quick and easy way to display photos that are already organized on your machine in a view that is familiar but within the Mylio application. My Library is...

Importing Lightroom Photos

Importing your Lightroom photos into Mylio is easy and allows for expansive interoperability between the two applications...

Thumbnails, Previews and Originals

Choosing the correct photo size and quality for your device is an important step when first setting up Mylio. While this decision can be changed at any time, you are initially deciding in which quality you would like to...

Importing Facebook Photos

Importing your photos from Facebook is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Facebook Album import will copy any photos that you want from your Facebook albums directly...

Troubleshooting: File Type Support

Mylio supports a wide range of photo, video, and document formats. The table below outlines if a file type is supported and its level of compatibility. File types can have five levels of compatibility… Import: These file types can be imported into...

Troubleshooting: RAW Camera Support

Mylio supports an ever-growing number of RAW file types. Below is a list of cameras that are officially supported by Mylio. Canon   Leica   Fuji   Nikon   Olympus   Panasonic   Pentax   Samsung   Sony

Importing Flickr photos

Importing your photos from Flickr is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Flickr import tool will copy your public photos directly into the Mylio Library from your...

Importing From a NAS

If your photos are stored on a networked hard drive, or a NAS, you may wonder what the best import option is for you. Mylio’s “Add NAS Device” command allows for any photo added into Mylio to automatically be sent...

Importing Apple Photos Library

Mylio makes moving your entire Apple Photos library into Mylio easy with the full Photos migration tool. Mylio’s Photos import tool will bring over your original images and albums. Photos import does not include edits made to your photos. Please note: If you...

Importing iPhoto Library Photos

Mylio makes moving your entire iPhoto Library into the Mylio system quick and easy with the full iPhoto migration tool. Mylio’s iPhoto migration tool includes the ability to bring over the vast majority of information found within your iPhoto...

Importing Aperture Library Photos

  Mylio makes moving your entire Aperture Library into the Mylio system quick and easy with the full Aperture migration tool. Mylio’s Aperture migration tool includes the ability to bring over the vast majority of information found within your...

Troubleshooting: Using Mylio with iCloud Photo Library

iCloud Photo Library, the photo-syncing system by Apple, is known to make changes to your photo library that may cause issues within Mylio. Users who have turned on iCloud Photo Library’s “Optimize” option have reported compatibility issues ranging from error messages to black...

Troubleshooting: iPhoto Library Not Listed or Greyed Out When Trying to Import

Your iPhoto Library may not be automatically detected by Mylio when using the iPhoto import tool. You can use the “Other Library…” option to manually locate the iPhoto Library. Please note: if using the “Other Library…” option you will...

Troubleshooting: Photos Library Shows as 0 Photos When Running Photos Import

In some cases, Mylio may show your Photos Library as having no images to import when using the automatic photo import tool. This can generally be resolved by adding a “.photoslibrary” extension to the Photo Library. This can be...

Integrating Mylio with Lightroom

Like Mylio, Lightroom is a non-destructive photo editing application. This means edits made in Lightroom are not written to the photo...

Troubleshooting: Files Skipped During Import

You may encounter certain errors after attempting an Import with Mylio. Import errors are displayed as a blue banner stating that Mylio has skipped files. This banner is displayed after an import has completed. By clicking on the banner, you are able to...

Importing Google Photos and Picasa Photos

Importing from Google services like Picasa or Google Photos is easy with Mylio’s Google import tool. This tool allows you to select any album that is stored in Picasa on the web or Google Photos for import to Mylio....

Importing Photos From iOS Camera Roll

When first logging in to Mylio on your iOS device (iPhone, iPad, or iPod Touch), you will be asked if you would like to import your device’s Camera Roll. The Camera Roll includes any photos that you have taken...

Importing Photos From Media Library On Android

When first logging in to Mylio on your Android device you will be asked if you would like to import your device’s Media Library. The Media Library includes any photos that you have taken with your Android device, or...

Importing From Storage Cards

Mylio will automatically detect and allow you to import from storage cards that are attached to your computer either directly or through a USB dongle. Importing photos from storage cards is easy… Insert your storage card directly into your...

Edits and Information that Mylio Imports From Aperture

When running Mylio’s automatic Aperture import, there may be some data in Aperture that does not translate directly to Mylio. Below is a list of information that Mylio does and does not support.  Aperture  Mylio Rating Rating  Keywords Keywords...

Error message: “Storage available to Mylio is almost full” on mobile device that has storage available

Mylio never wants to compromise your mobile experience, so we ask it to never take that last bit of precious storage on your mobile device. By default, Mylio will not use the last 1GB of free space associated with...

Importing Photos From a Camera

Mylio will automatically detect and allow you to import directly from a camera that is attached to your computer. Importing photos from cameras is easy… Connect your camera directly to your computer. Open Mylio and select ‘Import’ from the...

Advanced Import Options

When importing your photos, Mylio offers many advanced import options to ensure that your photos are imported exactly as you want them...

Open Photos in Mylio from Other Apps on iOS

Some iOS apps will allow you to send photos directly to Mylio for iOS. This allows you to save images, videos, and PDFs into Mylio without the file needing to be available in your camera roll. Once imported, the...

Importing Photos Individually or In Groups

Mylio’s import options are designed to work with your current folder structure. Mylio does, however, allow for you to import individual or loose photos directly into it without using the import menu. Open Mylio Outside of Mylio, locate the...

Importing iPhoto Albums or Specific iPhoto Events

Mylio’s iPhoto import tool is an easy way to move your entire iPhoto library directly to Mylio. What if you don’t want all of your iPhoto photos in Mylio? This guide will show you how to export individual pieces...

Importing Aperture Albums or Specific Aperture Projects

Aperture libraries hold a lot of valuable data. Your edits, your tags, your keywords. This information is important in your transition to Mylio. We’ve created the Aperture migration tool to make sure all of this important information comes with...

Troubleshooting: Signing in With a Different Facebook / Social Account

Mylio uses your web browser’s cache and cookie system to hold the username and password for your social accounts. If you would like to sign in using a different account you can do so by clearing the cache for your operating...

Known Issue: Cannot import Photos Library using macOS Sierra

Apple’s macOS Sierra includes functionality that allows iCloud to continually watch your Photos Library for opportunities of optimization. However, this functionality interferes with Mylio’s ability to copy data out of Photos and into Mylio when using Mylio’s Photos Import...

Troubleshooting: Videos Not Playing Back Properly On Android Devices

Mylio for Android relies on Android’s core video playback system to play videos in Mylio. Some videos may import into Mylio and sync between devices, but not play back on Android as expected. This can include… Media plays sound...

Troubleshooting: Mylio and Apple’s Live Photos

Apple’s Live Photos is a unique format that allows a photo to be taken with a short video and stacked into a single file. Currently, this format is not supported by Mylio. If a Live Photo is taken and...

Troubleshooting: Images Display In iOS Photos but Not In Mylio

In some instances, users may find images in the Photos app on iOS that are not being displayed in Mylio. This may be due to iCloud Photo Library not transferring full, original images between devices. Generally, iCloud Photo Library...

Importing Apple Photos Albums or Specific Images

While Mylio’s automatic Apple Photos import will import your full Photos library, users may want to import a selection of photos or albums from Photos. Additionally, users may want to export images using this method if they wish to...

Importing Photos from the Picasa Application

This article will walk you through exporting your images from the Picasa application while preserving as much of your current organization, edits, and metadata as possible. If you have transitioned to Google Photos or do not use the Picasa...

Importing and Manipulating PDFs

With Mylio, you can import, view and replicate PDFs, allowing you to carry important documents with you wherever you are. This article will walk you through viewing and manipulating PDFs in Mylio. Importing and viewing PDFs Mylio can import PDF documents in...

Understanding Last Import View

The “Last Import” feature allows you to quickly access your most recent import on one of your Mylio devices, allowing you to begin organizing and editing quickly and efficiently... ..

Known Issue: Some or All Media Not Importing From Flickr

In some instances, Flickr may not reliably download original videos using the ‘Flickr’ import option from Mylio’s import menu. This is due to a Flickr backend issue and not an issue with the Mylio client. Because of this, it...

Creating Notes in Mylio

In some instances, you may wish to create a text file within Mylio. This may be useful to take quick notes or record information that then syncs between your devices. Mylio can create .txt files that then sync your...